Shipping policy

Luminate currently ships exclusively within the United States.

Due to the evolving nature of hemp-derived cannabinoid regulations, certain Luminate

products may be restricted in specific states or local jurisdictions. Product availability is

determined based on your shipping address at checkout.

Customer Responsibility

By placing an order with Luminate, you acknowledge and agree that:

You are 21 years of age or older

The products you purchase are legal in your jurisdiction

You are responsible for complying with all applicable local and state laws

Luminate reserves the right to:

Limit or restrict product availability based on shipping address

Cancel orders that may violate applicable laws

Refuse or refund any order we believe cannot be legally fulfilledWhile we make a good-faith effort to stay informed on current hemp regulations, laws

and enforcement priorities can change. Luminate is not responsible for legal issues,

delivery delays, or product seizures that may occur after shipment due to local

enforcement actions.

If your order is canceled due to shipping restrictions, you will be notified via email and

refunded for any affected items.

Processing & Delivery

Orders typically process within 1–3 business days

Tracking information is emailed once your order ships

Delivery times vary by carrier and destination

All Luminate orders ship in discreet, unbranded packaging to ensure privacy and a

smooth delivery experience.